Order rules

Ordering

Videos - Full HD 1920 x 1080 25p 10 Mbps MP4 files containing sports performance in rhythmic gymnastics.

By ordering on our site, you confirm that you are the legal representatives of the gymnasts whose videos you are ordering, you are responsible for providing complete and truthful information, as well as the operational capability of your e-mail address and mobile phone specified when the order was made. To contact you, we will use e-mail and in some exceptional cases - a mobile phone. We'll also send SMS notifications to your mobile phone number. You must keep all your contact information up-to-date.

Completed orders can be shown on the Karinbutan channel on YouTube.

If you don't want to publish your video in public, select the appropriate option when placing an order.

Video content

All services provided by the Karinbutan should be used for legal purposes only and not in contravention of existing Ukrainian legislation and international legislative acts.

The use of services to violate copyright is prohibited. Any video that contains content that violates copyright will be completely or partially blocked on the Youtube channel.

Video recording is conducted only as part of the rhythmic gymnastics competition, in accordance with the rules of the media FIG.

We reserve the right to refuse to provide services at any time. Any material that in our opinion is obscene, threatening or defamatory, containing libel or violating our rules will be removed from the site or blocked with or without notice.

Absence of response to a letter sent by e-mail within 24 hours will result in blocking the video. All complaints must be answered by the Subscriber through e-mail during 24 hours.

Terms and order fulfillment of the order

Video recording is performed by a medium and general plan, depending on the element of the gymnast, with one camera from one point from the most favorable angle - from the side of the referee team.

Post-processing includes the montage of an opening and closing roller, color, exposure and normalization of the sound.

An online order is performed within one week after the SMS confirmation that it is being processed.

After the video is made, you will receive an SMS message with the requisites for payment.

Confirm the payment by the SMS message (Name and D.O.B. of gymnast).

The completed video files will be available for download from the site through file sharing service within two weeks.

1. Collection of personal informationи

During ordering on the website, we ask you to provide the necessary personal information to the extent necessary to deliver the services. We reserve the right to request additional personal information if necessary.

2. Provision of access to information

We have reasonable grounds to believe that the access, use, storage or disclosure of such information is necessary to:

compliance with any applicable laws, regulations, requirements of the legal process or a valid request from government authorities;

compliance with existing Conditions for the provision of services, including investigation of potential violations;

detection and prevention of fraudulent actions, as well as solving security problems and eliminating technical problems;

protection from the immediate threat of damage to the rights, property or safety of Karinbutan, its users or the public, as required or permitted by law.

3. Protection of information

We are taking all necessary measures to protect data from unauthorized access, tampering, disclosure, or destruction. These measures include, inter alia, internal verification of data collection, storage and processing and security measures, including appropriate encryption and measures to ensure the physical security of data to prevent unauthorized access.

4. Changing this Privacy policy

This privacy policy may be changed from time to time. Changes to the privacy policy will be posted on this page.

Refund guarantee

Within 30 days, from the time of the order, the full refund is guaranteed, minus the commissions of the payment systems.

Refund terms:

1.A refund is granted if the gymnast is completely out of the frame more than twice or if the duration of the absence is more than two seconds, if the silhouette of the gymnast goes beyond the frame more than 30% or the time of such absence is more than two seconds, if the beginning of the exercise is recorded with the delay of more than five seconds.

2.The refund shall be made after the payment systems commission is deducted.

3.When payments are made from the VISA card and MasterCard, the money is returned to the same card with which the payment was made. After we return the payment, the money appears on the card within three banking days. Please note that this payment does not appear on the card statement, but simply increases the amount on the card. This type of return is available only for 30 days after payment.

4.The money is returned according to the same requisites from which the services were paid.

5.In case the payment was made by a natural person through a savings bank or a bank branch, the money can be returned in one of the following ways:

-On the Privatbank card, in order to receive money on the Privatbank card, you need to write a request to the technical support and specify the card number and the full name of the recipient.

-Through the PrivateMoney system, for this, write a request to the technical support and indicate your name, first name, patronymic, region and city where you want to receive money, the mobile phone number to which the password will be sent to receive money. You can get money for this transfer from any office in Privatbank, and you need to have a passport and password to be sent to your mobile phone in SMS.

-To a debit card of any bank in Ukraine. The user must provide all the requisites to send money to their card. Namely: name of the recipient, the account, the bank's MFO, the purpose of the payment, the card number, the cardholder's name.

-Another method that will be convenient for both sides.

6.To return money to legal entities or entrepreneurs, it is necessary to issue a request and send it to our postal address (not e-mail, but postal).

7.The return of payment is made within 10 days from the date of application.

Terms of transfer of the completed video

1.Completed videos are downloaded to file sharing service.

2.The link to file sharing service is always active from the site on the "Get Ready Videos" on home page.

3.The videos are located in folders and have the following structure:

-The title of the tournament;

-Year of birth of a gymnast.

4.Files have a name in accordance with the Surname, Name, year of birth, and in case of performance with the object - the object.

5.Files are stored on file sharing service for two weeks after sending an SMS message about the availability of the order, but not earlier than a month after the end of the tournament.

6.The original material is removed after two months after the end of the tournament.

7.Videos ordered on discs are sent by Nova Poshta (in Ukraine)

8.The videos recorded on the discs are for transfer and storage purposes only. You can view videos from a disc by buffering.

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